Complaints Policy

Complaints

To complain about BulbFin please contact us in writing or via info@bulbfin.com

We will respond to all complaints within a week of receipt. If you submit your complaint in writing please provide your address and/or email for us to contact you via; otherwise we will be unable to process your complaint.

Compliance

C/o Twenty One Twelve Marketing Ltd.

8 Oakford Court
Henley-on-Thames
RG91BL

You may also forward your complaint for review by European Online Dispute Resolution (EODR) via ec.europa.eu.

The Financial Ombudsman Service

The FOS is available to deal with consumer complaints in relation to the Financial Services industry.

The Financial Ombudsman Service, Exchange Tower, London, E14 9SR 

Telephone: 0300 1239 123. 

Email: complaint.info@financial-ombudsman.org.uk 

Information regarding the service can be found on the Financial Ombudsman website.

www.financial-ombudsman.org.uk